Terms and Conditions – BrandMood Digital Marketing Service

Introduction & Acceptance

Welcome to BrandMood your reliable choice for digital marketing services in Delhi including SEO services, PPC campaigns, social media marketing agency (SMM), SMO, content marketing, Web Design Services and Google My Business. By visiting our website and using our digital marketing services, you automatically accept these Terms & Conditions. These terms & conditions are legally binding and apply to all our clients utilizing our digital marketing services. We may change or revise these terms at any time without prior notification, and by using our services after such modifications, you will be deemed to have accepted the revised terms.

Service Agreement & Scope

Services: We provide digital marketing services as described on our website. Service delivery begins upon payment confirmation and account setup.

Account Setup: Accounts are activated after payment and verification. You must provide accurate information; delays in verification may delay setup.

Changes: We reserve the right to modify services, packages, or pricing without prior notice. New pricing applies to new orders only.

Scope: Any additional work outside the agreed scope may incur extra charges. We reserve the right to modify service packages, pricing, or features anytime; however, changes apply only to new orders. Marketing results depend on multiple external factors such as competition, algorithms, and budget; therefore, we do not guarantee rankings, leads, or sales unless explicitly agreed in writing.

Payment Terms & Non-Payment Policy

1. All payments must be made to BrandMood through authorized methods. Services will begin only after successful payment and verification.
2. Clients must ensure timely payments to avoid any disruption in services. Late payments may attract additional charges as per company policy.
3. In case of non-payment, support services may be suspended after 7 days. Campaigns and website access may be paused after 14 days.
4. If payment is not received within 30 days, data, accounts, and websites may be permanently deleted. Account recovery may not be possible after this stage.
5. Media budgets for Google Ads and social media advertising must be prepaid and are strictly non-refundable. Clients are responsible for managing their ad spend accordingly.
6. Any chargebacks will result in immediate account termination. Reactivation of services may require an administrative fee of INR 5,000.

Client Responsibilities

The clients should provide necessary information and approvals on time, along with any required access to website, ad account and brand materials. The delay in provision of information could affect the project schedule and its performance. It is the responsibility of the clients to update their payment information and to comply with the platform policies including Google, Meta and other advertising platforms. If any abuse is reported of the services provided by BrandMood in the form of misleading advertisements, then the suspension shall be done without any liability to BrandMood.

Intellectual Property Rights

Though regular back-ups are performed by BrandMood for our own operations, it is important that clients make back-ups on their own for any kind of information stored on their websites. BrandMood will be not responsible for any type of loss in data arising from technical problems, cyber-attacks, and any other kinds of third-party problems. Only digital means will be used to deliver deliverables, and we do not provide physical copies through CDs, DVDs, and USBs.

Governing Law & Updates

The Terms and Conditions shall be subject to the laws of India and shall be enforceable only in the courts of New Delhi. All disagreements can be solved by discussing or taking it to court depending on the situation. The Terms and Conditions can be amended at any time, and continuing to use the site means that you agree to the changes.

Contact Us

Email: Schirag848@gmail.com